Delivery Policy

 
  • When purchasing products in the U.S., if the total payment amount is over $100, you will get free shipping, and if less than $100, you will get the appropriate shipping cost for your region.

  • When purchasing products in South Korea, China, and Japan, if the total payment amount is over $200, you will get free shipping, and if less than $200, you will get the appropriate shipping cost for your region. In other countries, shipping cost will be charged.

  • We use FEDEX for the U.S. shipping and KAS EXPRESS for the overseas shipping, and the delivery period is 1 to 5 days from the date of deposit confirmation. (Excluding holidays)

  • Please understand that the product you ordered will be shipped sequentially in the order of deposit confirmation.

  • Please contact ERR;OR NYC customer center for any changes made after payment.

  • If the products you ordered have already been shipped, you cannot cancel the order.

  • If the product is returned due to an incorrect address or customers have not been contacted by the courier, customers will be responsible for the cost of the delivery. So, please leave the correct address and contact number.